FREQUENTLY ASKED QUESTIONS (FAQs)

Got a question? We’re here to answer! If you don’t see your question, please fill out the contact form or give us a call.

To order with a credit card, you may pre-pay online at clixschoolpictures.com using the school login code located on the paper order form.
Once photographed, your student will be assigned a secure code exclusive to him/her which will allow you to view the image, apply a background and order online. This is available typically within a few days of picture day.
Don’t worry, we will match your order up with your child’s image. Everyone gets photographed on picture day even without a form.
No problem! Clix schedules a make-up day just for this reason. Your make-up day date will be located on the upper left hand corner of your order form. For retakes, simply have your child bring the original package back to school to give to the photographer, we will re-photograph and replace the package at no cost to you!
Portrait packages will be delivered back to the school within three weeks. Orders placed a few days after picture will mail to home and should arrive within 2-3 weeks of ordering.
Class composites are delivered separately from your portrait package. They are typically delivered sometime in January after all make-up days and with the teacher approval.